Meet some of our coaches.

Thanks to the generous support of donors like you, Up With Women has now expanded to serve GTA-Hamilton, Ottawa, London, Kitchener-Waterloo, Guelph, Cambridge and Barrie. Below is a selection of our GTA coaches. Stay tuned for coach bios from the regions.

cherylkeatesCheryl Keates, ACPC, PCC Cheryl Keates is a Psychology graduate of New York University, a Certified Adler Trained Professional Coach and a FasterEFT Practitioner. As part of her professional training Cheryl served as an intern at The New York State Psychiatric Institute – one of the leading mental health research institutes in the world. Her research was predominately in the areas of Developmental Psychology, Epidemilology of Brain Disorders and Grief Intervention. In addition, Cheryl became a Court Appointed Special Advocate for children in Manhattan Family Court. Upon returning to Toronto, Cheryl gained further experience as a family counsellor and life coach for people suffering from addiction, codependency, poor self-esteem, divorce and eating disorders. In addition to her academic accomplishments, Cheryl is an enterprising management professional with more than 15 years of business development and senior sales experience to her credit. Her work assignments have included roles in Canada, the United States and abroad. Comfortable working at any organizational level, Cheryl spent 10 years working with C-level executives developing strong relationship building skills that have generated impressive results across a number of sectors. Cheryl excels at taking charge of both obstacles and opportunities and she possesses a talent for uncovering needs and providing solutions toward successful outcomes. Cheryl is an expert at inspiring change for emotional, physical and financial health. By taking a holistic approach to psychology combined and in her vocation as a Professional Certified Coach, Cheryl Keates assists her clients in discovering their strengths, overcoming obstacles and mapping out their goals in order to determine what it is they are wanting and needing and what is getting in the way of them achieving it. If you partner with Cheryl, together you will be a powerful force for achieving everything you desire in life!
claudia1Claudia Adair, BA (Econ), ACC Claudia Adair has over twenty years of experience as a sales trainer, group facilitator and senior leader. Claudia is known for creating positive workplace environments, facilitating motivational and engaging workshops, and acknowledging the unique contribution each employee is capable of making to the success of an organization. In partnering with clients her trademark approach includes:

  • Strengths based coaching methodology
  • Solutions addressing immediate & long term needs
  • Sustainable growth improvement strategies
  • Collaborative approach in creating tailored solutions

Claudia completed her professional coaching training at Adler International Learning, has earned credentials as a TILT 365 Certified Practitioner/Coach and is trained in the Living Systems Approach™ to Coaching Collaborative Work Groups and Intact Teams. Her intention, in the role of Executive and Team Coach or Performance Consultant, is to assist individuals and teams to TAP into and unleash their individual and collective capacities, ultimately building positive, service oriented and productive business environments. Claudia is on the Board of Directors of the International Coach Federation (ICF) Toronto Chapter.

cynthiacalluoriCynthia Calluori PCC Cynthia Calluori is the leader’s coach. With over 20 years’ experience as a leader for customer sales and service teams within customer-focused organizations, Cynthia is expertly skilled in creating and coaching teams of successful individuals that deliver breakthrough results. Cynthia holds expertise in leading organizational change, strategic visioning, executive development, energizing personal growth through coaching at the individual and team level, facilitation and leading training symposiums. As a business professional she has extensive experience in directing the provision of customer service and sales to large national customers. Cynthia’s accomplishments include significant improvements in customer satisfaction, employee productivity and employee morale. As an internal corporate consultant accountable for the creation and implementation of cultural change and people development strategies she provided leadership for several key programs: Executive Coaching, Voice of the Customer, Voice of the Employee, Total Quality, Communications, and Employee Training & Development. Cynthia is President, Cynthia Calluori & Associates Inc. a Toronto based coaching and consulting firm she established in 1997. Cynthia is a Certified Master Facilitator of The Coaching Clinic®: Strategic Skills for Managers, Leaders, Coaches and Trainers; is a faculty member of; and leader of the Core Essential Fast Track Program for Coach U. From 1998 to 2005 Cynthia also served as the Vice President Corporate Programs & International Development for Corporate Coach U. Under her leadership, The Coaching Clinic and other corporate programs have blossomed into an international program offered in eight different languages. More than 20,000 organizational leaders worldwide have participated in a Coaching Clinic under Cynthia’s guidance. Cynthia is a Member of the International Coach Federation (ICF) and has been awarded the ICF designation; Professional Certified Coach (PCC)
dorothyDorothy Greenaway, BA, MCC Dorothy is a Master Certified Coach, Leadership Development Specialist and Coach Educator with extensive international clientele. Working with Melinda Sinclair, she is co-creator of the WABC Accredited Business Coaching Advantage Program and co-author of The Leadership Coach’s Advantage A Guide for Practice. Dorothy has extensive experience working as a consultant, facilitator, corporate actor and coach with organizations in Canada, USA, Australia and Europe. She is a founding faculty member with Adler International Learning, having worked with them in various capacities for over 10 years. She started her management consulting and custom designed training practice in 1990 and has been intensively involved with coaching since 1997. Prior to starting her practice, she was Vice President of Sales and Marketing with Prentice-Hall Canada Inc. Dorothy is a Master Certified Coach by the International Coach Federation, is a graduate of the Executive Coaching Institute™, has studied with the Coaches Training Institute, the Newfield Network and has completed Co-Active Space’s Leadership Development program. She is a graduate of the University of Saskatchewan. She has worked with a range of companies such as Scotiabank, CBC, Canadian Tire, CanWest, CIBC Wood Gundy, Export Development Canada, Hbc, Pearson Education Canada, LCBO,. She has twice been recognized as a coach to organizations who were awarded the prestigious Prism Award – Pearson Education Canada (2003) and Scotiabank Commercial Banking (2004). Dorothy has been featured in many articles and broadcasts about coaching and is a sought after facilitator and speaker. She is an active member of the coaching community, having held leadership roles with the GTA ICF and volunteering her time with several not for profit organizations to enhance leadership and coaching worldwide. To learn more go to
ellenmalcolmsonsmEllen Malcomson (BA Hons), ACC Ellen Malcolmson is the Principal of Ellen Malcolmson Executive Coaching Inc. and a Senior Associate Consultant with Knightsbridge Human Capital Solutions. Ellen’s coaching practice is grounded in her extensive senior leadership experience and her passion for partnering with her clients build their confidence in their own unique strengths and capabilities. Ellen coaches from a truly unique perspective; she brings an understanding of the corporate world from her experience as a senior executive in one of Canada’s largest companies, an appreciation for the challenges of both operating and governing in the public sector from her work as both CEO and Board Chair at a large Ontario hospital, and the delicate balancing of multiple stakeholders required to be a successful CEO in the not for profit world. In 2010, Ellen made the transition from operational leadership to strategic consulting and executive coaching. Ellen has shared her experience in various governance roles. She is currently the Chair of the Board of Directors of St. Joseph’s Health Centre. Ellen has also served as the a board chair of Women’s Habitat of Etobicoke, and was a board member at the Ontario Hospital Association, GO Transit, McMaster University, the Shaw Festival and Junior Achievement. Ellen’s commitments to her community were recognized when she was inducted into McMaster University’s Alumni Hall of Fame in 2004. Ellen is a member of the International Coach Federation, the Institute of Corporate Directors, and the International Women’s Forum. Ellen is a Certified Executive Coach and has her ACC designation. She is also certified in the administration of the Birkman Assessment. Ellen is an alumnae of the of IWF Leadership Fellowship program. She also holds an Honours Bachelor of Arts degree in French and Political Science from McMaster University.
tribeKathleen Tribe, BSW (Hons), PCC,CEC Kathleen Tribe is the founder and President of Resolve 360 Inc. For over twenty years, she has worked with leaders and teams, in both public and private sectors, to find new possibilities, overcome obstacles and restore balance when unexpected bumps have occurred in the roads. She is well known for her commitment to partnership, based on openness, trust, meaningful challenge and mutual respect. Kathleen’s purpose and vision is clear… to create opportunity for clients in all forums to ‘bring out their best’. As a certified Executive Coach through Royal Roads University, with advanced accreditation through the International Coach Federation and the World Association of Business Coaches, Kathleen specializes in leadership and team coaching, strategic facilitation and customized learning programs, specific to creating insights and change. Kathleen integrates her experience in business with strong coaching and consulting skills, drawing also from an extensive foundation of training in psychology, communication, organizational development and conflict resolution. Adept in the use of multiple assessment and feedback tools, including Myers-Briggs, DISC, 20/20 Insight, Firo-B, Thomas Kilmann Conflict Mode, Kathleen is also certified as a facilitator with the Strength Deployment Inventory (SDI), Team Diagnostic (TCI)and the Profilor 360 Leadership Suite. She has designed and delivered multiple narrative 360 processes as well, to elicit meaningful feedback aligned with the specific leadership competencies and development goals of her clients. Kathleen continues to serve as an Alumni Coach with Royal Roads University, and as a lifelong learner herself, continues to engage in new challenges to stretch her horizons.
Jennifer Collins BASc, CEC, PCC Jennifer is an ICF Certified, Royal Roads University trained Executive Coach and the President/Managing Partner at Hazell & Associates/Career Partners International. Jennifer brings over 10 years of experience coaching executives and leaders towards greater clarity and enhanced leadership, ultimately unlocking potential and building dynamic teams. She has assisted hundreds of individuals by working in partnership to effectively identify and develop leadership strengths, manage their career, and to implement and achieve career and life goals. Jennifer has partnered with leaders are all levels, across many sectors including hospitals and healthcare, banking, sales and marketing, retail, information technology, consulting, manufacturing, and the public sector. She has personally delivered leadership programs and coaching initiatives — from engagement through succession, for both private and public sector organizations. She has helping organization’s leaders achieve their goals through the strengths and engagement of their talented employees. Jennifer’s expertise lies in Executive Coaching, Leadership Development, Career Management & Development, Emotional Intelligence, Career Transition, Personal Marketing & Networking, Team Building & Development. As President & Managing Partner of Hazell & Associates/Career Partners International, Jennifer provides unwavering leadership through strategy development, effective management of resources, and team development. In 2011, Jennifer was elected subject matter expert for the international “Creating a Coaching Culture” leadership session, deliverd to over 2000 international leaders. In 2009, she was appointed to lead CPI Canada’s strategic direction in marketing, sales, and delivery of executive coaching, leadership development, and career transition services. Prior to her success as a business leader and executive coach, Jennifer was a corporate trainer, delivering writing and presentation skills training to managers and executives. Jennifer is a Member of the International Coach Federation (ICF) and has been awarded the ICF designation; Professional Certified Coach (PCC)
lorettawhiteLoretta White BASc (Hons), CPC After building a career as a strategic Human Resources Leader, Loretta White founded The Coaching Edge to focus on what she does best – helping leaders excel and organizations engage the full capacity of their employees. She has been coaching leaders over the course of her career and as a Certified Professional Coach, Loretta meets the professional standards outlined by the International Coaching Federation (ICF). She has also designed and facilitated many leadership development programs including a global program focused on Coaching Excellence for Managers in a large international organization. With progressive business experience in a variety of organizations and industries, she brings a solid background in organizational change and effectiveness. Partnering with leaders at all levels, she has proven experience driving strategic initiatives on leadership development, talent management, retention, employee engagement, high performance organizations, and work/life balance. In addition to her Professional Coaching Certification with Adler International Learning, Loretta holds a Masters of Industrial Relations and Human Resources (MIRHR) Degree from the University of Toronto, and a Bachelor of Science Honours Degree in Psychology from Acadia University. She actively participates in MIRHR Mentorship Program at the University of Toronto and mentors new students as they graduate. She also regularly coaches other coaches to assist them with their personal growth. Living her own credo, she actively participates in continuous learning opportunities and has her own coach.
MaaliMaali Albalt, MSc, CCC Maali is committed to the cause of advancing women and supporting them along their journey to success and prosperity against any odds. Never one to allow the limitations of a conventional professional IT career trajectory to guide her, Maali rose quickly through the ranks, from Junior technical writer, to manager of a critical department within an established technology distribution company in Dubai, UAE. Navigating a male dominated profession in the rapidly changing technology sector requires an effective balance of inclusive leadership, skillful negotiation, and self-knowledge. With this wealth of experience under her belt, she made the transition into the realm of personal and career development. She is now transforming lives with her work as a leadership coach and blogger in Toronto. Maali is a Certified Competent Coach by the School of Coaching Mastery in St. Louis, MO and she is in the final stages of attaining her ACC accreditation from the International Coaching Federation (ICF). She holds a Masters degree in Computer Engineering from the University of Sharjah, UAE.
MD HeadshotMaggie DiStasi, BA, ACPC, ACC Maggie DiStasi is a professional Work & Life Coach, specializing in mindfulness-based career and life transitions. She helps people grow their confidence to know what to do next, and start taking action. A graduate of the Adler Coaching School (ACPC) and certified with the International Coach Federation (ACC), Maggie has long been interested in self-development and actualizing. She brings a presence-based approach to her work with clients and her own learning, and is currently completing the Applied Mindfulness Meditation program at the University of Toronto. Maggie works with individuals and organizations in the form of one-on-one and group coaching, and facilitation. She designs and delivers public workshops to support career and life transitions, and has a keen interest in engaging with emerging leaders to develop the necessary skills to lead in life, as well as corporate, local and global communities. An active Toastmaster and accomplished public speaker, Maggie is also innovative in the domain of self-reflection. She has created an easy reflective process that lets people know what’s really going on in any moment so they can make the best choices for moving forward. Maggie holds a B.A. in Management Economics, and is a certified Project Management Professional (PMP). Before establishing her coaching business in 2009, she built a successful career in financial technology management in downtown Toronto. She earned a reputation for effectively translating business goals into actionable plans, and has been published in industry journals. To learn more please visit or contact Maggie by phone (416) 988-5115 or email at
marymanciniMary Mancini, BASc CEC ACC Mary Mancini is a Certified Executive Coach and Career Consultant. Her diverse business career has included leadership roles in telecommunications, manufacturing, retail and human capital management. Most recently, she was Senior Consultant at Lee Hecht Harrison/DBM where she lead the Mississauga office, providing one on one consulting to clients and facilitated adult learning through workshop sessions and presentations. In her own practice, Mary now partners with individuals and organizations and provides leadership and career coaching and consulting to individuals from managers to executive leaders. Mary coaches clients through professional and personal change and helps them clarify their values, beliefs, skills and experience in order to support the creation of their best possible future. Mary has a Bachelor of Applied Science degree in Human Nutrition from the University of Guelph. She studied Business Management and Career Development at Mohawk College and Conestoga College and completed the Executive Marketing Program at Queen’s University School of Business. She is qualified to administer the Myers-BriggsType Indicator and Hogan Leadership Assessments. Mary completed a Graduate Certificate in Executive Coaching from Royal Roads University, Victoria, British Columbia. Mary is a member of the International Coach Federation and holds the Associate Certified Coach designation. She lives with her husband and son In Oakville, Ontario.
megsalterMeg Salter, MBA, ACC, CSODP An internationally experienced Executive Coach and Management Consultant, Meg Salter supports individuals to develop new perspectives, capacities and skills that enable them to achieve sustainable, satisfying change. An integral, flexible approach combines rigor of method and sensitivity in communication, collaborative partnering and competency muscle development. She has been principal of MegaSpace Consulting since 1999, where her change management consulting and coaching work has focused on leadership development for individuals and teams and strategic change projects. Her prior experience includes the global firm Right Management Consultants and Royal Bank of Canada, in line management, marketing, sales and strategy roles. Meg also teaches mindfulness skills through individual coaching, workshops, and keynote presentations. She has been practicing meditation since 1995, and teaching meditation since 2003. By developing the core mindful awareness skills of concentration, clarity and equanimity, individuals learn to remain more calm, energized and present in a wide variety of situations. Meg Salter is a Certified Integral Master Coach™, a Certified Senior Organizational Development Practitioner (CSODP), accredited (ACC) with the International Coach Foundation and holds an MBA from the Boston University of Brussels. She is Vice-Chair of New Circles Community Services (Toronto’s largest clothing bank), serves as a pro-bono consultant for the United Way of Greater Toronto and as coaching faculty with Integral Coaching Canada. Meg lives in Toronto with her husband and enjoys adventurous travel and visits to her grown daughters, wherever they may be.
sueaustinSusan M. Austin, ACPC, PCC, MBA, BA Susan Austin brings over 20 years of coaching, building & leading best in class teams in delivering bottom line results for major organizations such as American Express, SickKids Foundation and OgilvyOne. Achieving life balance has been integral to how Sue leads her life, embracing her multiple roles as: certified professional coach and marketing consultant, mom, wife, entrepreneur and volunteer. Sue serves as a Board member for the Asthma Society of Canada and the Marketing Committee Chair, she has been an elected Queen’s University Councillor since 1999, Sue volunteers as a coach with Up With Women and is an active school volunteer. After graduating from Queen’s University (BA, Economics) and working in the investment world for 2 years, Sue earned her MBA from The Richard Ivey School of Business at the University of Western Ontario.
Wendy Wilson, CPCC, HBBA Wendy is a certified professional coach, consultant and the founder of Spire Group. She works with people and teams who are committed to their personal and professional growth. Wendy uses coaching and development to fully leverage a leader’s potential and to create and sustain high performance teams. Wendy has over 17 years of business experience in consulting, marketing, product development and operations, which she draws upon regularly when working with her clients. She is the co-founder of Catalyst, an organization committed to evolving leadership and giving back to the community. Through Catalyst she spearheaded and oversaw the design and facilitation of a leadership program for teenage foster girls offered through Pepperdine University in California. Wendy holds the designation of Certified Professional Co-Active Coach (CPCC) from The Coach’s Training Institute (CTI) and also completed CTI’s international Co-Active Space Leadership Program. She has organizational systems and team coaching training from the Center for Right Relationship. She is certified and an authorized facilitator of the following assessment tools: The Stellar Team Diagnostic Assessment™, Bar-On EQ-i® and EQ 360®, The Leadership Circle™ and MBTI® (Myers-Briggs). Wendy has an Honours Bachelor of Business Administration (HBBA) degree from Wilfrid Laurier University and she is a member of the International Coach Federation. Wendy is known for her directness, insights and ability to connect with heart as she supports others in accelerating their leadership development and generating desired performance results. She lives in Oakville, Ontario with her family.
yvonnecropYvonne M. Toma ACPC, ACC, owner of ymt Strategies, is a senior business leader with over 25 years experience in marketing and project delivery in Canada and the U.S. She has led organizational change within large, complex organizations such as CIBC, GE Capital, and Macy*s Department Stores. In addition, Yvonne has leveraged her professional skills as a volunteer, providing fundraising and strategic leadership to several not-for-profit organizations, including Christie Gardens, Child Find Ontario and Habitat for Humanity. Yvonne brings a unique blend of professional business experience, formal coaching education, passion and humour to her approach. Yvonne has developed and led several workshops that help people tap into their strengths, including Resiliency, Stress Management and Defining Your Unique Selling Proposition. Yvonne is member of the Toronto Network of the Association of Career Professionals International (ACPI) and the International Coach Federation (ICF). She has degrees from University of Western Ontario and UCLA. Yvonne is certified with the ICF, and is a certified practitioner in the psychometric tools, Myers-Briggs (MBTI) and The ASSESS System. She is also a graduate of The Second City Training Centre, learning several improvisation techniques. Yvonne’s experience in applying several leadership models, in addition to her practical, professional approach make her the choice to ignite your authentic leader.
Helen Roditis, ACC CPA Helen’s unstoppable passion and mission to help professionals live out their full potential with resilience is an expression of who she naturally is; a motivating and mobilizing game changer. Her own perseverance and resilience are driven by a deep conviction to make this a better world, one person at a time, through leadership development. “Leadership is about how we live our life and our impact on the world around us. When we take care of ourselves, when we love ourselves, when we are ourselves, we radiate positivity. We are the source of positive change.” Her ability to bring out authentic confidence in her clients comes from a place of empathy and experience. Like many of her clients, Helen has faced some challenging times in her work and life. This is what enables her to relate and reach out to them. Her creative and resourceful spirit has seen her overcome many such challenges with success. She shares her wisdom with her clients to inspire them to rise above their circumstances, overcome their challenges, and take positive action steps in creating their best and most fulfilling work and life. “The greatest roadblock you will ever face is yourself, when you give your power away to circumstance. The greatest choice you will ever make is to be your true and resilient self regardless of circumstance.” Recognizing the importance and relevance of people’s work environment as an enabler to the development of their full potential, Helen also offers solutions that enhance talent management in organizations. What gives her an edge in this arena is a combination of her strong business acumen and alliances, and her extensive corporate experience in finance, risk management, marketing and organizational development. Helen can see and connect the dots that form the whole talent management picture, and can align these dots to produce the desired results. “Leadership success relies on the alignment of strategy, systems and talent management.” Helen has delivered essence leadership’s services in the banking, insurance, construction, consumer packaged goods, oil and gas, utilities, not-for-profit and public sectors. As an emerging speaker , thought leader, and published author of LITE Up Your Work and Life (recommended in the HR Professional Magazine), Helen has also been reaching hundreds of human resources professionals and executives while speaking at a number of national conferences and local events. Helen is an Associate Certified Coach, and member of the International Coach Federation. She completed the CPA graduate program at McGill University, and is currently completing the Industrial Relations Certificate program at Queen’s University. Testimonials: “We engaged Helen to perform individual leadership analyses of our management team and to lead a group discussion of how to use those results to make our management team more effective. This has contributed to a better understanding of each other and a renewed focus on working as a team. I would recommend this service.” Chris Drakos, Chief Financial Officer, Eastforest Homes Ltd. “We recently hired Helen to work with one of our leaders to help her develop the skills and capabilities she needs to take her and her staff to the next level. Our engagement with Helen was very well run with clear objectives, action plan, success metrics and follow-up. I am very pleased with the outcomes achieved and I highly recommend Helen as a coach.” David Finnie, Chief Risk Officer, Central 1 Credit Union “It gives me great pleasure in writing this recommendation for Helen Roditis as my executive coach at Schulich School of Business. Helen is an excellent coach who applies a thorough and very creative process for uncovering leadership strengths, weaknesses and opportunities across a variety of dimensions both in the professional career and personal life. She applies a 360 degree approach while letting you explore your full potential. I strongly recommend her as an Executive Coach.” Shafqat Shan, MBA, Program Manager, Rogers Communications
yvonnecropYvonne M. Toma ACPC, ACC, owner of ymt Strategies, is a senior business leader with over 25 years experience in marketing and project delivery in Canada and the U.S. She has led organizational change within large, complex organizations such as CIBC, GE Capital, and Macy*s Department Stores. In addition, Yvonne has leveraged her professional skills as a volunteer, providing fundraising and strategic leadership to several not-for-profit organizations, including Christie Gardens, Child Find Ontario and Habitat for Humanity. Yvonne brings a unique blend of professional business experience, formal coaching education, passion and humour to her approach. Yvonne has developed and led several workshops that help people tap into their strengths, including Resiliency, Stress Management and Defining Your Unique Selling Proposition. Yvonne is member of the Toronto Network of the Association of Career Professionals International (ACPI) and the International Coach Federation (ICF). She has degrees from University of Western Ontario and UCLA. Yvonne is certified with the ICF, and is a certified practitioner in the psychometric tools, Myers-Briggs (MBTI) and The ASSESS System. She is also a graduate of The Second City Training Centre, learning several improvisation techniques. Yvonne’s experience in applying several leadership models, in addition to her practical, professional approach make her the choice to ignite your authentic leader.
Shieh-Chi Chen, CPCC MSc Shieh-Chi Chen (pronounced Shee-Tzu) is the President and Owner of 2Sisters Consulting Inc. is a skilled executive coach, facilitator and organizational development consultant and has worked in Canada and internationally for Fortune 500 Companies. Shieh-Chi combines her world view with a passion for valuing differences, by delivering thought provoking and results-oriented programs. She works with women, minority leaders, business owners and change agents who want to make a leadership contribution to their organizations and the world around them. She has worked with for-profit and non-profit organizations as well as three levels of government, from small and mid-sized companies to multi-nationals. Through her innate ability to create trust and rapport with others, Shieh-Chi has a strategic perspective and influence that helps individuals and organizations perform better. Shieh-Chi’s Unique Value Statement: “I believe in meeting my clients where they are and am passionate about their success. As a Chinese Canadian woman who was born and raised in India, I understand the struggle to adapt and thrive in a radically different environment. By using an encouraging and optimistic approach, I will gently challenge your perspectives and thinking styles to help achieve your desired business results.” Testimonials: “I found Shieh-Chi to be a wonderful coach and facilitator. She was prepared, focused and very reassuring. She employed a variety of tools and techniques to bring relevance to our discussions and ultimately, my goals. I got value out of our sessions because Shieh-Chi is skilled at asking probing questions and helping her clients to find personal, meaningful answers.” MR “This has been a positive life changing experience for me. It’s exciting to work with someone who ‘totally gets me.’ Shieh- Chi created a safe, comfortable, neutral and non-threatening environment for us to work in. This allowed me to work openly, intensely and successfully. These sessions were challenging and broadening to my thoughts, my values and vantage points. The overall result is a strong sense of accomplishment and a stronger sense of self-awareness in a short period of time. I would strongly recommend this process to anyone who would like to see possibilities, opportunities and solutions!” EL Education and Professional Certifications: Masters of Science (Organizational Change Management) from New School University, New York City Certified Professional Co-Active Coach (CPCC) through The Coaches Training Institute Certified in Thomas Personal Profile Analysis (PPA) through Thomas International Certified in Trait Emotional Intelligence Questionnaire (TEIQue) through Thomas International
Jill McAbe, PCC CEC Jill McAbe helps leaders refocus their visions, empower their teams, and transform their organizations. Throughout her years as an executive coach, leadership trainer, and successful entrepreneur it has been Jill’s mission to understand not only how to develop healthy, high-performing workplaces but also how to revitalize workplaces that have become unproductive. Since 2008 Jill has been consulting, coaching leaders, and training her proprietary training series: Coach Approach Leadership within organizations. In her work as an executive coach and trainer Jill works with passionate leaders to develop Coach Approach Leadership skills in themselves and their organizations – practices that result in improved communication, empowerment and results. Jill’s curiosity has led her to ongoing exploration of topics ranging from the techniques of top-tier athletic coaches to the nuances of behavioural science. She is certified in Vital’s Smarts Crucial Conversations and as a trainer of Influencer, Vital Smarts Change Management method. She is certified as a PCC level coach by the ICF, Executive Coach by Royal Roads, and Team Coach by Adler. Sector and Industry Experience Leadership coaching and management training service provided to the following sectors: • Education • Industrial catering • Conference • Bakery • Hospitality • B2B Wholesale • Not-for-Profit • Manufacturing • Retail • Importing Education and Professional Certifications • Adler: Living Systems Approach to Coaching Collaborative Work Groups and Intact Teams 2015 • Royal Roads University: Graduate Program in Executive Coaching 2012 • Vital Smarts: Influencer Participant and Trainer Certifications 2011 • Vital Smarts: Crucial Conversations – Certification 2010 • Skill Path: Developing Teams, Customer Service, Phone Service, Dealing with Difficult Employees ‘02-06 • Canadian School of Management, Vancouver BC – Certificate with Honors (top graduate) 1995 Speaking and Conference Activities • EO, Oct 2015, Workshop – Stronger Relationships Through Meaningful Communication • Terroir Symposium, 2015, Speaker – Building Better Teams • Terroir Symposium, 2014, Workshop – Systems Thinking for Sustainable Growth • Terroir Symposium, 2009, Panelist – Up Your Servic
Rachel Baptiste, CPCC ACC Rachel is a leadership and talent management executive, consultant, and coach who has spent over 20 years as a trusted business advisor. She partners with leaders, teams, and organizations with the purpose of driving organizational performance and bringing about transformation. In addition to her corporate roles, Rachel is also owner of a successful coaching practice Illuminate Potential. As a certified executive coach (CPCC, ACC), Rachel believes that leadership potential inherently exists in each and every one of us. She works with clients to clarify what they want, leverage their unique strengths, and align their values with their actions. Her powerful intuition blended with her ability to shift perspective allows others to successfully craft and bring their ideas to light. Committed to co-creating a space for clients to achieve fulfilling careers, lead with impact, build engagement, and achieve exceptional results personally and professionally, Rachel illuminates the potential of her clients in their brightest forms.
Rochelle Gunn, ACC CHRL With over a decade of human resources experience in municipal government, private, not-for-profit entities and academia, Rochelle is a Career Coach who specializes in employment branding, leadership, and personal development. Prior to becoming a Coach, Rochelle provided strategic direction, leadership, management, and advice for all employee and labour relations matters at two large municipalities. Upon graduation, she specialized in the administration, interpretation and application of collective agreements, led negotiations and served as an integral member of key strategic planning committees, supporting senior leadership. She also represented organizations at grievance hearings, arbitrations and served as liaison with leaders, union executive members, Ministry of Labour and arbitrators at arbitrations and mediations. Rochelle holds a Bachelor of Arts Honours Degree from York University and a Masters Degree in Industrial Relations from the University of Toronto. She is a member of the International Coach Federation (ICF). She volunteers as a mentor with the Centre for Industrial Relations at the University of Toronto. Rochelle enjoys working with emerging leaders and innovators, helping them leverage their personal brand and achieve results aligned with their vision and objectives.
Marilyn Osborne, ACC CPA CA Marilyn has been an executive coach since 2012. Prior to coaching, she was a CA and Financial Consultant in public accounting and subsequently a Senior Associate in Executive Search. In these roles she was recognized for building strong relationships with clients, for delivering business value, and for positively impacting internal work cultures as a mentor. Marilyn coaches executives and high-potential millenials, and her goal is to co-create with each client the biggest sustainable difference for them within the shortest time and with clear and direct benefits to their business goals. Overall, clients improve their leadership capacity, presence and conversation intelligence through coaching. Marilyn often introduces specific tools depending on a client’s coaching priority, including customizable frameworks for conflict competence, First 100 Day on-boarding, better decision-making, and a Leader’s Dashboard for fast transfer to self-led development. Marilyn ties together current best practice from the fields of human development, neuroscience and leadership research to support each client to be at their best while doing great work. Marilyn’s Unique Value Statement: “As clients develop their self-leadership through coaching, it’s a joy to see the exponential gains they make in influencing others and building team climate while meeting their business goals. My style is encouraging and direct for a dialogue balanced in challenge and support. It’s a compliment when clients say they’ve grown AND had some fun along the way.” Sector and Industry Expertise: • 20 years in the Professional Services sector • Served on the ICF-Toronto Board of Directors • Leadership Coaching and Consulting in the following sectors: • Professional Services • Financial Services • Not-for-Profit Health Care, and Public Sector Education • Consumer Packaged Goods • Manufacturing Education and Professional Certifications: • Chartered Professional Accountant, Chartered Accountant – Ontario • Bachelor of Commerce, Mount Allison University, New Brunswick • ACC International Coaching Federation • ATC Adler Trained Coach Certification • 2015 Leadership Forum – Institute of Coaching, McLean Hospital / Harvard Medical School • Certified in the Tilt365 feedback 360 system and the True Tilt Professional Profile personality assessment. • Certified in Living Systems Approach™ to Coaching Collaborative Work Groups and Intact Teams
Charmaine Moules, CPCC B.HRM Charmaine Moules is the Owner of Visions2Performance (V2P) in Toronto, Canada. V2P started in January 2000 and ran successfully for seven years delivering sales strategy, training delivery and learning and development solutions to repeat clients. Charmaine had an opportunity to join the consulting practice at Deloitte and accepted the position to gain broader exposure in the human capital space. Desiring a lifestyle with less frequent travel, Charmaine joined PwC and enjoyed rich career experiences, including a secondment to Cape Town as a Faculty member and Coach in a global leadership program. Deciding to pursue her passion of “creating a ripple of positive change in others,” she re-launched V2P in November 2014 and delivers coaching, leadership development solutions, team effectiveness workshops and soft skills training to national and global clients.
Eman Hamzeh AlSmady, ACC, BArch Eman Hamzeh AlSmady has a Bachelor’s Degree of Architectural Engineering from Jordan University. She Co–owns an Architectural office in Amman-Jordan. She previously worked with Business Development Organisations – BDC- on their training program for youth. The program aimed to support the youth of Jordan to confidently embark on their professional careers. Eman worked with the youth on this development. She completed her professional coaching training at Adler International Learning, as an (ATC) and has earned credentials as a Certified Mentor Coach and is trained in the Living Systems Approach™ to Coaching Collaborative Work Groups and Teams. She has volunteered with Future Possibilities for Kids Organisation, coaching less privileged Kids for Leadership. Eman Believes coaching is a creative, strength based, transformational process, partnering with individuals to maximize their personal and professional potentials. She is passionate about helping people realise their authentic power, enabling them to see their choices and trust themselves. “ Coaching is a sacred space of unconditional love, where Learning, Growth and transformation naturally occur.” Fran Fisher
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